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Posted on: September 4, 2019

Intermittent Access to MyHeritage Database

MyHeritage

The MyHeritage Library Edition database is currently experiencing sporadic loading issues or certificate errors. 

After going to the site, you may be prompted to enter your library card number, and you may have to click on another MyHeritage link before arriving at the members' search page, which looks like this. If you enter a search, and it works, you are all set.

MyHeritage


Troubleshooting:

Try clearing your browser cache (Ctrl-F5 in Chrome, or Ctrl-Alt-Delete in Internet Explorer). Then try the link below:

https://0-search.ebscohost.com.nell.flatironslibrary.org/login.aspx?authtype=ip,uid&custid=s9038187&site=mhlibed&return=y


If you are unable to get results, or wind up at a screen that looks like the image below, Email the Library for assistance.MyHeritage Not Logged In

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