How will this affect my service?

A contractor will come to your residence and replace your water meter. The water meter will be checked to verify that water is presently not in use. If no water is being used the meter will be replaced. There will be an interruption of service for approximately 15 – 20 minutes during the change, but after that it will be the same great service (and even better) that you’ve come to expect.

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1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. Do I have to be present for the installation if the meter is outside my home?
8. I’m on vacation or not available that day. Whom do I call?
9. Why was I not able to turn on my water after the meter was installed?
10. Is there any special care or maintenance that I need to do to my new meter?
11. Will wireless technology affect my health or privacy?
12. I still have questions, where can I get additional information?
13. Can I opt out of a Smart Meter upgrade?
14. Will there be a charge to me for this upgrade?