Why was I not able to turn on my water after the meter was installed?

In rare instances, the main cut-off valve to your home may be left off. This will occur when the Utility Metering Solutions installation team is not able to pressurize your home following the installation. The normal cause of this condition is when an inside spigot is opened during the installation and subsequently left open. The water is not turned back on to ensure a sink or bath tub does not overflow when the customer is not home to turn the water off. In these cases, your water will be left off and a door hanger will be left on your door providing you a point of contact to call to have your water turned back on immediately.

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1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. Do I have to be present for the installation if the meter is outside my home?
8. I’m on vacation or not available that day. Whom do I call?
9. Why was I not able to turn on my water after the meter was installed?
10. Is there any special care or maintenance that I need to do to my new meter?
11. Will wireless technology affect my health or privacy?
12. I still have questions, where can I get additional information?
13. Can I opt out of a Smart Meter upgrade?
14. Will there be a charge to me for this upgrade?