I still have questions, where can I get additional information?

The City of Lafayette is working with Utility Metering Solutions (UMS) to answer everyone’s questions as thoroughly as possible. We have taken the following steps to answer your questions:


Frequently asked Questions and Answers will be posted on the website for the City of Lafayette and can be found at: www.cityoflafayette.com/SmartMeter  .
 
Customers may contact the City of Lafayette Public Works Department at (303) 661-1277.

Show All Answers

1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. Do I have to be present for the installation if the meter is outside my home?
8. I’m on vacation or not available that day. Whom do I call?
9. Why was I not able to turn on my water after the meter was installed?
10. Is there any special care or maintenance that I need to do to my new meter?
11. Will wireless technology affect my health or privacy?
12. I still have questions, where can I get additional information?
13. Can I opt out of a Smart Meter upgrade?
14. Will there be a charge to me for this upgrade?